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We Sell Tools, Not Toys!

Quality, Service & Advice Since 1949

Privacy Policy

Introduction

This policy has been provided in assure Adelaide Tools online customers of the commitment we have to the privacy of your personal information. The security of your personal information is important to us. The following Privacy Policy applies to all Adelaide Tools online users and conforms to internet privacy standards.

Cookies

Adelaide Tools website uses cookies to help improve your shopping experience. These cookies are crucial to the functioning of the shopping cart system. At no time do we collect any personal information through the use of these cookies. By using this site, you automatically agree to the use of cookies.

Collection of Information

You can visit the website of Adelaide Tools without revealing any personal information. However, Adelaide Tools requires certain information if you wish to purchase our products, receive Adelaide Tools newsletters or other related Adelaide Tools services on the Adelaide Tools website.

All correspondence may also be collated and stored; solely for the purpose of sales, support and accounts, including email.

Any information collected by Adelaide Tools is collected via our correspondence with you via telephone, fax, mail, email and directly through our website e.g. forms you have filled in at your own volition.

Storage of Collected Information

For your security, when you enter sensitive information (credit card details) on our website, we encrypt that information using SSL (secure socket layer) technology.  When credit card details are entered, we simply pass them on in order to be processed accordingly.  These details are never permanently stored anywhere on our website or in our records.  Adelaide Tools follows generally accepted industry standards to protect the personally identifiable information submitted to us, both during and once we receive it.

Your Information

If at any time your personally identifiable information changes, or you no longer wish to use our services or receive correspondence from Adelaide Tools, you may correct, update, delete or deactivate it by contacting us at onlinesales@adelaidetools.com.au.

 

Ordering

If you purchase item(s) from the Adelaide Tools online store, we will request personally identifiable information from you. You will be required to provide contact and billing details (Name, postal address, email & credit card details).

This information will be used to fulfil your order.  For us to efficiently complete your order, this information is vital.  If we have trouble processing your order, this information will also be used to contact you.  

Communications

Adelaide Tools uses personally identifiable information for essential communications.  We may also use this information for other purposes such as promotional and informative emails. If at any time you wish to be removed from such correspondence, you can email us at onlinesales@adelaidetools.com.au.

Third Parties

Adelaide Tools uses third parties to provide the best possible service and cost effective practices for business purposes.  We may share necessary information with a third party to provide you with that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Adelaide Tools does not share any information with third parties for any unrelated or unknown uses.

Legal

Adelaide Tools reserves the right to disclose your personally identifiable information as required by law if and when we believe that disclosure is necessary. This is in place for instances where we must comply with a judicial proceeding, court order, or legal process served on our website.

This privacy policy and all sections within this policy applies to, and covers the domain name www.adelaidetools.com.au only. Any links to external entities are not covered.

Privacy Policy Changes

If Adelaide Tools requires the need to change any details within this policy, we will post the changes in this Privacy Policy, the homepage, or any anywhere else we deem appropriate so you are aware of the information we collect, how we use it and under what circumstances if any, we disclose it.

Adelaide Tools reserves the right to modify this privacy policy at any time.

Please review this statement frequently. If material changes are made to this policy, you will be notified here, by email or by means of a notice on our homepage.

Consent

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any information to Adelaide Tools.

Security

The information you provide Adelaide Tools online is protected for your privacy and security.  In certain areas of the website, Adelaide Tools uses industry-standard SSL encryption to protect data transmissions.

Adelaide Tools also safeguards your personal information online from unauthorised access through access control, network firewalls and physical security measures.

Security of Payments

Adelaide Tools uses the eWay Payment Gateway for its online credit card transactions.  eWay is a market leader in providing safe and secure payment collections via the internet. PayPal is also offered as a means of fulfilling a transaction on this site via money transfer.  All transactions performed on this site using eWay Payment Gateway and PayPal are secure payments.

For more information regarding eWAY and PayPal, please visit their respective websites

www.eway.com.au        www.paypal.com.au

If you have any questions regarding this privacy statement, please don’t hesitate to contact us at onlinesales@adelaidetools.com.au

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