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We Sell Tools, Not Toys!

Quality, Service & Advice Since 1949

Adelaide Tools Online Returns Policy 

1.       You, as the buyer are entitled to a refund if the goods purchased;

  • Are defective or faulty.
  • Are significantly different to the description or image provided.  

2.      On delivery of the goods it is you, the buyer’s responsibility to inspect your order.  You must notify us no later than five (5) working days from the delivery date if one of the following applies;

  • Quantity varying from your order and invoice.
  • Goods are defective or faulty.
  • Are significantly different to the description or image provided. 

3.       In order for Adelaide Tools to fully accept the refund, the goods must;

  • Not have been used.
  • Be in original packaging.
  • Not marked, stickered or engraved. 

4.      Please make your decision to purchase carefully.  Adelaide Tools will not offer a refund or exchange if you simply change your mind, or the product is not what you expected. 

5.       Special orders are exempt, and are unable to be refunded.  

Adelaide Tools offers insurance as an option for all purchases. This insurance is provided by the Third Party shipping carrier and is optional at the discretion of the buyer. Adelaide Tools does not accept any liability for products lost or damaged in transit. 

You can contact us at onlinesales@adelaidetools.com.au

All prices include GST. Prices & specifications subject to change without notice. Freight & shipping at additional cost. [ more ]