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We Sell Tools, Not Toys!

Quality, Service & Advice Since 1949

Price Match Guarantee Policy

Adelaide Tools proudly stands by its guarantee to its customers to offer the best price on every product every time. (This is our guarantee to our customers) We conduct regular price checks against our competitors to ensure our customers receive quality items at the best possible price. If you find an item advertised at a lower price at a competitor store, we guarantee to price match the item (price match requests are subject to our terms and conditions)

How to get the BEST price

If you find a cheaper price than we currently list, you may:

  • Come into Adelaide Tools and talk to a staff member,
  • Use the Price Match button found on every product page on our website, or
  • Call 1300 GET TOOLS (1300 438 86 657) or contact one of our friendly online team members at onlinesales@adelaidetools.com.au

You simply need to provide evidence of the cheaper price – this might be a print out or a web link. Once we have verified the price, we will immediately match it – no fuss! As mentioned, there are some terms and conditions that apply – check these out below.

Terms & Conditions

 Our Price Match Guarantee requires the following terms and conditions to be met:

  • The product must be identical (i.e. the same brand and model #)
  • The competitor must be located in Australia
  • The product must be in a current advertisement in print or electronic media (this may include newspaper, catalogue, radio, television advertising or online)
  • Our competitor must have the product in stock
  • The competitor’s price must include all delivery fees, taxes and charges
  • The competitor’s price must be lower than our price on the day the Price Match Guarantee is requested (i.e. the day of purchase)
  • The competitor’s price must exclude the following;finance, installation, rebates, cash back, coupon offers, loyalty rewards or bonus goods.

Exclusions

 The following exclusions apply to our Price Match Guarantee:

  • Any trade/commercial quotes and/or large volume/bulk purchases
  • Any products for sale via auction, stock liquidations, fire sale or clearance (including EBay) are ineligible for our Price Match Guarantee
  • Any stained, second hand, refurbished, damaged or ex-demonstration stock are ineligible for our Price Match Guarantee
  • Any product that has been advertising incorrectly and the competitor has published a notice amending the incorrectly published price
  • Any store special event, offers for clubs or memberships, third party promotions or warehouse prices that are not made available to the general public
  • Any products that are ‘special order’
  • Any product advertised on a third party website, not approved by an Australian Supplier

Adelaide Tools reserves the right to cease or modify the Price Match Guarantee at any time without notice or warning.

For further information, feel free to email us at onlinesales@adelaidetools.com.au

All prices include GST. Prices & specifications subject to change without notice. Freight & shipping at additional cost. [ more ]